Customer Reviews

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Absen LED Video Wall Maintenance

Duke DeJong:[00:00:15]

All right so we've talked about a wall-mount application, we talked about a flown application. These are really robust walls. I mean they - really we've installed a number of them and they're really a fantastic product. But, they're not like toys so you can't just throw them around. You do have to take care of them. What are some typical things you see, as far as customers go, where maybe they've caused some damage just because they were - I don't know - whatever maybe too careful ...whatever.

Paul Johnston:[00:00:42]

Yeah I would say you know big thing is, obviously, making sure that you're not banging them into anything. You know, they don't have bezels unlike - a lot of the folks out there are coming from, you know , they've use the LCD panels or plasmas in the past and those will have bezels. Well, those bezels provide protection. Here because you're dealing with no edges and it's straight to the pixel. The biggest thing is be cautious of the pixels, by on how you place those units down. Usually you want to move directly from the box, directly into the wall frame itself and make sure that you're not banging or hitting anything else. But if for some reason you have to remove that module you always want to make sure that you're not setting it on an edge or dropping it or anything like that because it can damage the pixels in the outer areas.

Duke DeJong:[00:01:20]

What are some best practices to take care of what's happening kind of behind the modules?

Paul Johnston:[00:01:25]

Well one big thing is definitely try and keep the display as clean as possible, right especially if you're in a construction site. It's very easy that you know you'll go when you set the frames up you'll walk away and then you have other people doing powder coat things like that in the building or painting. Biggest thing is keep that display kind of covered up and clean until the area is sterile or at least in a cleaner environment that you're not contaminating connectors and things. And then another big one is of course is as you're dealing with the data cables although that things are very very resilient these are just cat cables. Make sure that you try and treat them like fiber without doing hard bends or knots just because you are dealing with very high bandwidth product. And in doing so, what they will do is it will guarantee or at least ensure you're not going to have long term serviceability issues down the road that can pop up and say three or six months from now. Which would normally contribute into, like for instance, green sparkles - you may have data dropouts things like that. So just be very very careful of those data cables and the connectors themselves when you're both fishing those cables through the unit as well as when you're plugging it in, and that should ensure that you have a successful installation.

Duke DeJong:[00:02:27]

So is that the most common if you're starting to have issues with your data cables, is that the most common result is just a little bit of artifact and a little bit of kind of as you call it sparkles.

Paul Johnston:[00:02:39]

Those are probably some of the larger contributing factors that would that would lead towards that issue. I mean you could have a connector issue you could even have contamination in the connector. But I would say when you're looking at cable handling and in particular that's usually the highest percentage that you'll see is contributing to those facts.

Duke DeJong:[00:03:01]

Talk about power for a little bit. Obviously the acclaim walls are meant for indoor so that they're not big power draws they're fairly efficient, and they do power through on the on the tiles themselves. But there's still a limit to how far you can go with that power before you got to run a separate circuit. Talk a little bit about power requirements on these.

Paul Johnston:[00:03:19]

Well you know the nice thing its a switchboard power supply. So it's designed to run both 208 and 110 power. So it does give you a lot of flexibility if you're installing an existing site that he has 110. Obviously you need to make sure you have enough current and availability for that screen, but it does give you some flexibility if you're putting into where there was an older display and some of the older lady displays tended to only be 208. So it allows you to drop right into those spaces and you don't have to do any converters or inverters. If you're dealing with just normal 110. It's pretty simple like the display you'll see right behind us. We basically have the whole display plugged into a handful of 110 outlets and it's good to go. The number of strings that you'll do will vary depending on the product, because as you get into higher pixel pitch products you're going to have lesser amount of tiles that you can daisy chain and that's just because more pixels more current is going to be required.

Duke DeJong:[00:04:06]

You can check out more information at our website, But if you're considering LED video walls definitely give us a call. Check out our Web site. We'd love to serve you.